What does Managed VPS means?
All our clients on CPANEL/WHM Virtual Private Servers will receive HostForWeb's Fully-Managed support. Basically Fully-Managed means we will take care of everything, all problems related to server and its initially installed software are completely taken care by our support team 24/7, free of charge. Should you require any extra php module installed, or update Apache web server version, or tweak firewall settings we will gladly assist you. Fully-Managed support does not cover issues related to a user's custom setup, 3rdparty software and scripts installed by customer on the server, however we will still offer some helpful recommendation if such software will be installed. Bellow is example of issues our Managed support will assist you with:
- Hardware failure
- Operation system issues
- Automation settings, ie cronjob
- Network issues and performance
- Server load and VPS performance troubleshooting
- Web Server, Email, DNS, MYSQL problems
- Backup and Restore assistance
- VPS booting up issues
- Virtuozzo Power Panel support
- Iptables/Firewall assistance
- PHP, Web Server, Control Panel updates
- Basic security audit
- Extra PHP, PERL, Apache modules compilation
- Migration assistance
- and more